Support

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Search our knowledge base or browse frequently asked questions to find the answers you need.

Frequently Asked Questions

You can apply to multiple schools by creating a single profile. Once your profile is complete, navigate to any school page and click key "Apply Now". Your common specific details will be auto-filled.

Application fees vary by school. Some schools may require a processing fee which can be paid securely through our platform. DEXTRO itself is free to use for parents.

Log in to your parent dashboard. Under the "Applications" tab, you will see a real-time status for every school you have applied to, including "Received", "Under Review", and "Decision Made".

Generally, applications cannot be edited once submitted to ensure data integrity for schools. If you made a critical error, please contact our support team or the school directly immediately.

Most schools require a birth certificate, previous academic records (report cards), passport-sized photos, and address proof. Specific requirements are listed on each school's profile.

Email Support

Get a response within 24 hours

contact@bitbluetech.com

Live Chat

Available Mon-Fri, 9am - 6pm

Phone Support

Urgent issues only

+91 88280 20600

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